Privacy notice
This notice explains how JGME Consulting UK Ltd uses personal information collected through the EquiCare website at www.equicare.health.
The website and its forms collect only business enquiry information. They do not hold any EquiCare service data or personal data about people who use council services. EquiCare service data is held separately, as set out in our G-Cloud 15 service documentation and in each council's contract and data processing agreement.
For other JGME Consulting services, see the JGME Consulting privacy notice.
Who we are
JGME Consulting UK Ltd is the data controller for information collected through this website. Company number 12409230. Registered office: Richmond House, Lawnswood Business Park, Redvers Close, Leeds LS16 6QY. ICO registration number: ZC116169.
What we collect and why
When you request a demo or contact us, we collect:
- your name, organisation and work email address
- your phone number and job title, if you give them
- your organisation type and what you would like to discuss
- any message you send
- whether you would like monthly EquiCare updates
We use this information to respond to your request and arrange any follow-up you ask for. Our lawful basis is legitimate interests: responding to business enquiries.
Updates
We send EquiCare updates only if you tick the box asking for them. Updates are sent monthly. Our lawful basis for this is your consent. You can withdraw it at any time by emailing privacy@jgmeconsulting.com.
How your request reaches us
The Request a demo form is provided by Tally (Tally BV), a form service based in Belgium. Tally stores your answers in the EU and processes them on our behalf under its data processing agreement. The UK recognises the EU as giving adequate protection to personal data. Each request is also sent by email to JGME Consulting UK Ltd's Microsoft 365 mailbox.
When you open the Request a demo page, or the form at forms.equicare.health, your browser connects to Tally to show the form. Tally receives standard technical information, such as your IP address and browser type, to deliver and secure the form.
Website hosting
The EquiCare website is hosted by Site5 (part of Newfold Digital). Site5 stores the website's public content and standard server logs (IP address, browser type, pages visited and time of visit). These are used only to keep the site secure and working. They are stored in the US. This transfer is covered by Newfold Digital's data processing addendum, which uses the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.
Who we share it with
We do not sell your information. We share it only with the providers named in this notice (Tally, Microsoft and Site5), who process it on our behalf.
How long we keep it
We keep enquiry information for 6 months after our last contact with you, unless it becomes part of a contract.
Your rights
You can ask to access, correct or delete your information, or object to how we use it. Contact privacy@jgmeconsulting.com. If you're unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
Last updated: October 2026.